Welcome to the Lumio support page. We are here to help you with any issues, questions, or feedback regarding our app.
1. How do I create an account?
Download the Lumio app, sign up with your phone number or email, and follow the on-screen instructions.
2. How do I reset my password?
Use the "Forgot Password" option on the login screen and follow the steps to reset your password.
3. How do I delete my account?
Go to Settings → Account → Delete Account. You may also contact us to request account deletion.
Email: info@lumio.im
Support Hours: Monday to Friday, 9 AM – 6 PM (GMT+3)
If your question is not listed above, feel free to reach out by email and we will get back to you as soon as possible.
Effective date: September 9, 2025